Glossary of Terms

A dictionary of terminology used in the Rev Pharma PMS

A

Application Programming Interface (API) — A set of rules and specifications that software programs can follow to communicate with each other. APIs are used to allow different software systems to integrate and share data.
Auxiliary Labels — Additional labels with specific warnings or instructions for a medication.

B

Batch — A quantity of a compounded medication that is prepared in a single process.
Bill of Materials (BOM) — A list of the raw materials, sub-assemblies, intermediate assemblies, sub-components, parts, and the quantities of each needed to manufacture an end product.
Business-to-Business (B2B) — Transactions or interactions that occur between businesses, such as a pharmacy and a healthcare practice.

C

Clinical Review — The process by which a pharmacist reviews a prescription for accuracy and safety, including potential drug interactions.
Compounding — The process of creating custom medications by combining or altering ingredients. This can involve mixing, reconstituting, or otherwise manipulating drug substances to create a specific formulation for a patient.
Compounding Software — Software used for managing the compounding process.
Controlled Substance — A drug that has restrictions on its manufacture, possession, and use, due to the potential for addiction or abuse.

D

Data Entry Technician — The staff member responsible for entering prescription information into the pharmacy system.
Dispensing — The process of preparing and providing medications to patients based on a prescription. This term is used interchangeably with **Fill**.
Dispensing Software — Software used for managing the dispensing process.
Drug Utilization Review (DUR) — Drug Utilization Review (DUR) is a process used to ensure the safe, effective, and appropriate use of medications. It involves reviewing prescriptions for potential issues. Pharmacies use DUR systems to comply with state and federal regulations, improve patient safety, and optimize therapeutic outcomes.

E

Electronic Health Record (EHR) — A digital version of a patient's paper chart, containing their medical history, diagnoses, medications, etc.
Electronic Medical Record (EMR) — A digital record of a patient's medical information within a specific practice or clinic.
Enterprise Resource Planning (ERP) — A type of software system used to manage day-to-day business activities, such as accounting, procurement, project management, risk management, compliance, and supply chain operations.

F

Fill — The process of preparing and providing medications to patients based on a prescription. This term is used interchangeably with **Dispensing**.
Formulary — A list of medications approved for use within a specific pharmacy or healthcare system.
Front End (Software) — Software that handles tasks outside of the lab environment including data entry, dispensing, order management, and shipping. This is in contrast to the "back end" or compounding aspects of a pharmacy. This term is synonymous with **PMS**.

G

No terms starting with G

H

No terms starting with H

I

Interactive Voice Response (IVR) System — An automated phone system for handling calls.

J

No terms starting with J

K

No terms starting with K

L

Label Printer — A device used to print prescription labels.
Lot — A batch of ingredients or medications that are prepared at one time. Lot information is used to track ingredients in the compounding process.

M

Master Formulation Record — A comprehensive record that serves as a base for creating compound medications.
Medication List — A list of medications that a provider or practice is authorized to prescribe.
Multi-Tenant Architecture — A system where a single instance of software serves multiple customers or organizations

N

National Council for Prescription Drug Programs (NCPDP) — NCPDP stands for National Council for Prescription Drug Programs. It is a non-profit organization that develops standards for the electronic exchange of healthcare information related to pharmacy services.
National Drug Code (NDC) — A unique 10-digit or 11-digit number assigned to each medication listed with the U.S. Food and Drug Administration (FDA).
NetSuite — An ERP system that is used as the source of truth for all things cost of goods and inventory. The system is used for creating sales orders, work orders, and purchase orders.

O

Order Intake — The process of receiving and entering prescription information into the system. This includes electronic submissions, faxes, phone calls, walk-ins, and transfers.
Over-the-Counter (OTC) — Medications that can be purchased without a prescription.

P

PAR Level — The minimum quantity of a product that should be kept on hand in inventory.
Partial Fill — When a pharmacy dispenses only a portion of the prescribed quantity of a medication.
Patient Portal — A secure online platform that allows patients to access their medical information, request refills, and communicate with their pharmacy.
Pharmacist — A healthcare professional licensed to dispense medications and perform clinical reviews of prescriptions.
Pharmacy Management System (PMS) — A system used to manage various aspects of pharmacy operations, such as inventory, orders, and patient information. This term is synonymous with Front End (Software).
Pharmetika (PMK) — A pharmacy management system, used by some pharmacies within the network, that has some deficiencies.
PK (The Compounder) — A software system used for compounding operations. Some pharmacies also use PK for dispensing.
Point of Sale (POS) — The location where a transaction occurs; this also refers to the software used for sales transactions and managing payment processing.
Prescriber — A healthcare professional who can prescribe medications. NOTE: The terms ‘prescriber’ and ‘provider’ are used interchangeably, but we will standardize on prescriber for the app.
Prescriber Portal — A platform that allows physicians or healthcare providers to create and send prescriptions to the pharmacy.
Prescription — An order for medication issued by a healthcare provider. The term is used instead of "sales order" in the pharmacy context to avoid confusion and align with common pharmacy language.
Prescription Verification (PV) — The process of checking a prescription for accuracy and completeness. This is typically done in two stages, PV1 and PV2.
PV1 (Pharmacist Verification 1) — The initial verification of a prescription performed by a pharmacist before compounding. This includes verifying data entry and checking for errors.
PV2 (Pharmacist Verification 2) — The final verification of a prescription by a pharmacist after compounding but before dispensing.

Q

Quality Assurance/Quality Control (QA/QC) — Processes and procedures implemented to ensure the quality and safety of compounded medications.

R

Recipe — A set of instructions and ingredients for preparing a compounded medication. This term is generally not used unless for training or informational purposes.

S

SIG Code — A set of abbreviations and symbols used to provide instructions to a patient regarding the administration of a medication.
Standard Operating Procedure (SOP) — Detailed, written instructions to achieve uniformity of the performance of a specific function.
SureScript — A network that enables the secure electronic transmission of prescriptions between prescribers and pharmacies.

T

No terms starting with T

U

No terms starting with U

V

No terms starting with V

W

White Label — When a product or service is rebranded to appear as if it is provided by a different company.
Workflow — The sequence of steps involved in a process.

X

No terms starting with X

Y

No terms starting with Y

Z

No terms starting with Z